Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "Agreement" means these Terms and Conditions together with any engagement letter or service agreement entered into between Pendara and the Client.
• "Client" or "You" refers to the individual or legal entity that engages Pendara for professional services.
• "Firm", "We", "Our", or "Pendara" refers to Pendara, with its registered office at 50 Collyer Quay, #10-01, Singapore 049321.
• "Services" refers to the legal advisory, corporate secretarial, and related professional services described in the engagement documentation.
• "Matter" refers to the specific legal or advisory issue in respect of which Services are provided.
• "Deliverables" means written advice, memoranda, drafted documents, or other materials produced in the course of a Matter.
• "Engagement Letter" refers to the written confirmation of scope, fees, and terms applicable to a specific Matter.

2. Acceptance of Terms

By engaging Pendara's services — whether through the submission of a contact form, exchange of correspondence, execution of an engagement letter, or payment of fees — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

Persons engaging the Firm on behalf of a company or other entity represent and warrant that they are duly authorised to bind that entity.

Persons under the age of 18 may not engage the Firm's services independently. If you are under 18 and require legal assistance, please arrange for a parent, guardian, or authorised adult to make contact on your behalf.

3. Service Description

Pendara provides professional legal services with a focus on maritime and shipping advisory, cross-border transaction support, and company secretarial services. The Firm operates from Singapore and primarily serves clients engaged in commercial activities within or connected to Singapore and the wider Asia-Pacific region.

Service Availability

Services are generally available during standard business hours, Monday to Friday, 9:00 am to 6:00 pm Singapore Standard Time (SGT). Response times outside these hours are not assured, though the Firm endeavours to acknowledge correspondence within one business day.

Geographic Scope

The Firm's advice is ordinarily given with reference to Singapore law. Where matters involve the laws of other jurisdictions, Pendara may engage qualified local counsel in those jurisdictions and will notify the Client accordingly.

4. Engagement and Scope

Each Matter is governed by a separate Engagement Letter specifying the scope of work, estimated timeline, deliverables, and applicable fees. These Terms and Conditions apply to all Matters unless expressly varied in writing.

Changes to Scope

Where a Client requests work that falls outside the agreed scope, the Firm will discuss the implications, including any adjustment to fees and timeline, before proceeding. Additional work is not undertaken without written confirmation from the Client.

Reliance on Client Information

The quality of the Firm's advice depends in part on the accuracy and completeness of information provided by the Client. The Firm accepts no responsibility for advice rendered on the basis of information that is incomplete, inaccurate, or withheld by the Client.

5. Client Responsibilities

Clients are expected to engage with the Firm in a constructive and cooperative manner. Specifically, Clients agree to:

• Provide accurate, complete, and timely information as reasonably requested by the Firm.
• Respond to communications within a reasonable timeframe to avoid delays to the Matter.
• Inform the Firm promptly of any changes in circumstances relevant to the engagement.
• Comply with applicable laws, including anti-money laundering obligations, and provide such identification documentation as the Firm may require.
• Not use the Firm's advice or Deliverables for purposes other than those for which they were provided, or in a manner that would constitute a misrepresentation of the advice given.

Prohibited Conduct

Clients may not instruct the Firm to provide advice or assistance in connection with any activity that is unlawful, deceptive, or in breach of applicable professional or regulatory standards. The Firm reserves the right to decline or discontinue an engagement if it becomes aware that its services are sought for purposes inconsistent with its professional obligations.

6. Intellectual Property

All Deliverables produced by the Firm in the course of an engagement remain the intellectual property of Pendara until all fees in respect of the Matter have been settled in full. Upon receipt of full payment, the Client receives a non-exclusive, non-transferable licence to use those Deliverables for the purposes for which they were commissioned.

Restrictions

Deliverables may not be reproduced, distributed, or shared with third parties without prior written consent from the Firm, except to the extent necessary for the Client to implement the advice received. Advice is given for the specific Matter and set of facts described in the engagement, and should not be applied to different circumstances without seeking further advice.

7. Payment Terms

Fees are set out in the Engagement Letter for each Matter. All fees are denominated in Singapore Dollars (SGD) unless otherwise agreed in writing.

Indicative Fee Schedule

• Maritime & Shipping Advisory: from SGD 2,400 per engagement
• Cross-Border Transaction Support: from SGD 1,850 per engagement
• Company Secretary Services: from SGD 600 per annum

Payment Methods

Payment may be made by bank transfer to the Firm's designated account, as set out in the invoice. Details are provided upon completion of the Engagement Letter.

Invoicing and Due Dates

Invoices are issued upon completion of the engagement, or at agreed milestones for longer Matters. Payment is due within 14 calendar days of the invoice date, unless otherwise specified.

Late Payment

Where payment is not received by the due date, the Firm reserves the right to suspend work on the Matter until the outstanding balance is settled. The Firm may also apply interest on overdue amounts at a rate consistent with prevailing commercial practice in Singapore.

8. Confidentiality

The Firm treats all information received from Clients as strictly confidential and will not disclose it to third parties without the Client's consent, except where required to do so by law, court order, or applicable professional rules.

Clients are similarly requested to treat as confidential any non-public information shared by the Firm in the course of an engagement, including information about the Firm's methods, personnel, or business processes.

9. Disclaimers

The Firm's advice and Deliverables reflect the state of the law and available information at the time they are prepared. The law may change after advice is given, and Pendara does not assume any obligation to update Clients on subsequent legal developments unless specifically engaged to do so.

Advice given in the course of an engagement is intended for the use of the named Client in connection with the specific Matter described in the Engagement Letter. It is not intended to be relied upon by third parties or applied to different facts or circumstances.

The Firm does not make representations about outcomes. Legal matters involve uncertainty, and the Firm's role is to assist Clients in understanding their position and options — not to assure any particular result.

10. Limitation of Liability

To the extent permitted by Singapore law, the Firm's aggregate liability to a Client in connection with any Matter shall not exceed the total fees paid by that Client for the specific Matter giving rise to the claim.

The Firm shall not be liable for any loss of profit, loss of business, loss of anticipated savings, or indirect or consequential loss arising in connection with the services provided, howsoever caused.

Nothing in these Terms limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded under Singapore law.

11. Termination

By the Client

A Client may terminate an engagement at any time by written notice to the Firm. The Client remains liable for fees in respect of work completed up to the date of termination, together with any reasonable costs incurred in connection with the Matter.

By the Firm

The Firm may withdraw from an engagement by providing reasonable written notice where: the Client fails to pay outstanding invoices; the engagement requires the Firm to act contrary to its professional obligations; a conflict of interest arises that cannot be resolved; or the relationship between the Firm and the Client has broken down to the extent that continued engagement is no longer appropriate.

Effect of Termination

Upon termination, the Firm will provide the Client with such information as is necessary to minimise prejudice to the Client's position. Obligations of confidentiality and the Client's obligations to settle outstanding fees survive termination.

12. Dispute Resolution

These Terms and Conditions are governed by the laws of Singapore. The parties agree to submit to the exclusive jurisdiction of the courts of Singapore in respect of any dispute arising out of or in connection with these Terms or the services provided.

Informal Resolution

Before commencing formal proceedings, the parties agree to make a genuine effort to resolve any dispute through direct discussion. Either party may initiate this process by writing to the other, outlining the nature of the concern. The parties will endeavour to reach an agreed resolution within 21 days.

Mediation

Where informal resolution is not achieved, the parties may, by mutual consent, refer the dispute to mediation at the Singapore Mediation Centre before pursuing litigation or arbitration.

13. General Provisions

Entire Agreement

These Terms, together with the relevant Engagement Letter, constitute the entire agreement between the Firm and the Client in relation to the subject matter and supersede all prior discussions, representations, or agreements.

Severability

If any provision of these Terms is found to be unenforceable, it shall be severed from the remaining provisions, which shall continue in full force and effect.

Waiver

The Firm's failure to enforce any provision of these Terms does not constitute a waiver of its right to do so at a later time.

Assignment

Clients may not assign their rights or obligations under any engagement without prior written consent from the Firm. The Firm may assign or sub-contract specific work, provided this does not adversely affect the quality of service delivered.

Notices

Notices under these Terms shall be delivered by email or in writing to the address set out in the Engagement Letter. Email notices are deemed received on the next business day following transmission, provided no delivery failure is reported.

14. Changes to Terms

Pendara may update these Terms and Conditions from time to time. Where changes are material, the Firm will provide reasonable notice by posting the updated Terms on its website and, where appropriate, notifying active Clients directly.

Continued engagement with the Firm after the effective date of any update constitutes acceptance of the revised Terms. Clients who do not wish to be bound by updated Terms should notify the Firm in writing.

15. Contact

For questions about these Terms and Conditions, or to raise a concern, please contact: