Client Experiences
What Clients Say About Working with Us
Accounts from businesses and individuals who have engaged Pendara across our three practice areas.
← Back to Home14+
Years in Practice
320+
Matters Completed
4.9
Average Client Rating
98%
Client Retention Rate
Client Reviews
In Their Words
"We had a cargo dispute that had been sitting unresolved for months before engaging Pendara. The team reviewed the charter party thoroughly and prepared a clear legal position within a few weeks. The case analysis memo they provided was particularly useful — it gave our own board a document they could actually understand. Settled within the engagement period."
Lim Chee Wai
Operations Director, Singapore-registered shipping company
February 2025
"We were expanding into three ASEAN markets simultaneously and needed someone who could coordinate the legal structuring without us having to manage multiple firms. Pendara handled the whole picture — due diligence in each jurisdiction, contract drafting, and regulatory submissions. The transaction roadmap they produced was the clearest document we received throughout the process."
Priya Subramaniam
CEO, Technology Distribution Company, Singapore
January 2025
"Company secretarial work sounds straightforward until you miss a filing deadline. We had a previous provider who was slow with our annual returns. Pendara took over, sent us a compliance calendar at the start of the engagement, and we haven't had to think about ACRA deadlines since. The monthly check-ins are brief and useful."
Tan Kok Leong
Managing Director, Professional Services Firm, Singapore
March 2025
"The marine insurance matter we engaged Pendara for was complex — multiple parties, a cargo claim that had competing positions on liability. What struck me was how clearly the options were laid out before we decided on a course of action. They didn't push us toward the most expensive route. We made the decision ourselves, informed by a very thorough briefing."
Raymond Hoang
Risk Manager, Regional Trading Company, Singapore
December 2024
"We were licensing our software platform to a partner in Malaysia and needed the agreement to hold up in both jurisdictions. Pendara drafted a contract that addressed the specific regulatory considerations in both countries and explained each clause in a way that our non-legal team could follow. We've since renewed the engagement for a second expansion."
Nadia Hassan
COO, Software Platform Provider, Singapore
January 2025
"We are a small company and were nervous about engaging a law firm, assuming it would be expensive and opaque. Pendara's secretarial service has been the opposite — predictable cost, clear scope, and no surprises. The compliance calendar meant our board always knew what was coming. We've recommended the firm to two other founders."
Aisha Maulana
Co-Founder, Design Consultancy, Singapore
February 2025
Case Studies
How Matters Were Handled
Charter Party Dispute — Bulk Carrier Operator
The Situation
A Singapore-registered bulk carrier operator faced a claim from a charterer disputing demurrage calculations over a loading delay. The charterer's position, if accepted, would have resulted in a significant liability. The operator had limited documentation of the delay circumstances.
How Pendara Helped
We reviewed the charter party terms, coordinated with the vessel's master to reconstruct the delay timeline, and prepared a detailed legal response for the arbitration submission. The case analysis memo served as the operator's internal record throughout.
Outcome
The matter was resolved in arbitration within seven weeks, with the liability reduced by 68% from the original claim. The operator retained the case memo for future reference. Engagement cost: SGD 2,400.
Timeline: 7 weeks
Joint Venture Structuring — Regional Food Distribution
The Situation
A Singapore mid-market food distribution company was entering a joint venture with a Vietnamese partner. The transaction involved regulatory approvals in both jurisdictions, intellectual property licensing, and profit-sharing arrangements that needed to work across different legal systems.
How Pendara Helped
We mapped the regulatory requirements in both Singapore and Vietnam, coordinated with a Vietnamese legal contact, and drafted a harmonised joint venture agreement. The transaction roadmap kept both parties aligned on steps and timing throughout.
Outcome
Transaction completed within six weeks. The joint venture has been operating for over a year without contractual disputes arising from the agreement structure. The client has since engaged Pendara for a second regional expansion.
Timeline: 6 weeks
Compliance Recovery — Newly Incorporated Tech Startup
The Situation
A startup incorporated in Singapore two years prior had been self-managing its secretarial obligations without professional support. By the time they engaged Pendara, two annual returns were outstanding and the shareholder register had not been updated after a funding round.
How Pendara Helped
We assessed the company's current statutory position, filed the outstanding returns with ACRA, updated the shareholder register, and prepared resolutions reflecting the funding round changes. A compliance calendar was then established going forward.
Outcome
The company's ACRA records were brought current within three weeks. The startup is now on annual secretarial retainer, with no further compliance lapses. Founders noted that clarity over statutory obligations significantly reduced their administrative stress.
Timeline: 3 weeks to remediate
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Credentials & Affiliations
Law Society of Singapore
SCMA Associate Member
ACRA Registered Agent
AsiaLaw Recommended 2023